Frequently Asked Question
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What hardware do I need to use your EPOS system?
Our EPOS system can run on any android device & requires a reliable internet connection. Additional hardware such as barcode scanners, receipt printers, and cash drawers may be required depending on your specific needs if you need help with additional hardware contact us
Is your EPOS system compatible with my current hardware and software?
Our EPOS system is designed to be compatible with a wide range of hardware and software, and we will work with you to ensure it is properly integrated with your existing systems. It may require some adjustments or configurations to make it work seamlessly with your current systems. However, we will provide support and guidance throughout the process to make sure it runs smoothly.
How easy is it to set up and install your EPOS system?
Our EPOS system is designed for easy installation and setup. Our team will work with you to support the process customize the EPOS system to suit the unique needs of your business.
Can your EPOS system handle different types of payment methods (e.g. cash, card, mobile)?
Yes, our EPOS system can handle a variety of payment methods, including cash, card, and mobile payments like stripe and more.
Can your EPOS system integrate with my current inventory and accounting systems?
Yes, our EPOS system can integrate with various inventory and accounting systems to streamline your operations.
What support and training are available for your EPOS system?
We believe that our epos system is designed in a way that’s easy to use, however, you can find detailed guides and video tutorials right here. Additionally, you can contact us by phone or email.
Is your EPOS system scalable for businesses of different sizes?
Yes, our EPOS system is designed with scale in mind. So it can be customized to meet the needs of businesses of different sizes.
How secure is your EPOS system?
Yes, our EPOS system is designed with scale in mind. So it can be customized to meet the needs of businesses of different sizes.
What are the pricing and package options for your EPOS system?
All our pricing is transparent & there are no hidden costs. Find all of the pricing details here.
Is your EPOS system compatible with my business type (e.g. restaurant, retail store, etc.)?
Our EPOS system is designed specifically for takeaways, restaurants, cafes, dessert shops, food trucks and other food industry businesses. Our systems can also be customized to suit the needs of other types of businesses.
Can your EPOS system integrate with my existing systems (e.g. accounting software, inventory management, etc.)?
Yes, our EPOS system can integrate with various existing systems to streamline your operations.
Do you offer training or support for your EPOS system?
Yes, we offer ongoing support and assistance to ensure that your EPOS system is working effectively for your business. We are also consistently finding ways to make our customer's life easier so make sure to stay up to date with our blog, email & newsletters!
Can I customize your EPOS system to meet the specific needs of my business?
Yes, our team can work with you to customize the EPOS system to suit the unique needs of your business.
How does your EPOS system handle security and data protection?
Our EPOS system is built with security in mind, using industry-standard encryption to protect customer data.
What payment methods does your EPOS system support?
Our EPOS system supports a variety of payment methods, including cash, card, and mobile payments.
Do you offer a mobile version of your EPOS system?
Yes, our EPOS system can be accessed through a mobile device, allowing you to manage your operations on-the-go.
How easy is it to install and set up your EPOS system?
Our EPOS system is designed for easy installation and setup, and our team will provide support and guidance throughout the process.
What are the costs associated with your EPOS system (e.g. monthly fees, hardware costs, etc.)?
The costs associated with our EPOS system include the initial software and depending on your choices it can include hardware costs as well as monthly or annual subscription fees for software updates and support. We provide transparent and clear details of all our costs here.
What features does your EPOS system include?
Our EPOS system is designed specifically for takeaways and restaurants and includes features such as real-time order tracking, inventory management, customer relationship management, and financial reporting. You can find out more details about our epos system right here.
How does your EPOS system help improve efficiency in my takeaway/restaurant?
Our EPOS system streamlines various aspects of your operations, such as order taking & management, customer data and payments which can help reduce errors and improve efficiency.
Can I integrate your EPOS system with my existing online ordering platform?
Yes, our EPOS system can integrate with various online ordering platforms, allowing customers to place orders and track the delivery status in real-time. We also provide online ordering solutions for all our customers, find out more.
Can I generate reports on sales, expenses, and other financial metrics with your EPOS system?
Yes, our EPOS system has a report section that allows you to generate comprehensive reports on sales, expenses, and other financial metrics.
Are there any hidden costs?
Not at all! All our costs are transparent, and you will be able to find all of the pricing details here.